Downtown Host Reviews (October 9, 2008)

Review by Pica$$o (Review date October 9,2008)
"Downtownhost 1 Year in Review"
I have been using a company called Downtownhost or DTH for short for over a year now... What stands out to me is the support that they offer, I have submitted a few tickets and they have respond within 5 minutes or less. I did not expect the service to be that quick, in most cases I’m use to waiting 24 hours or more but with DTH it seems that support is on top of any ticket or issues you may have. Beyond that the staff is very friendly always asking if anything else is needed or sometimes going out of their way to either solve your problem or explain something you may not understand.

In addition you will receive a stable and shared hosting plan, something that in the web hosting industry is hard to find. It doesn’t seem that they oversell their plans as the servers are as stable as you treat them. They offer CPANEL and all the software including fantastico is up to date.

However, I have had some downtime to speak of but it has been minimal and somewhat unnoticed. They do the best they can against DdoS attacks but when it comes to a technical issues on the server they are quick to take care of the problem.

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